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Pricing units

Why two published redaction prices usually cannot be compared as printed, what each unit actually charges for, and how we keep the difference visible.

"$15 per month" and "$0.05 per page" are not two points on the same scale. Which is cheaper depends entirely on how much work you have, and neither vendor is hiding anything — they have simply chosen different ways to charge.

Most comparison tables solve this by inventing a common unit, usually by dividing a subscription fee by a document volume nobody published. We do not, because that number is fiction and it is the fiction that decides the ranking.

The units in this catalog

UnitCharges forWhat varies your bill
per month / per yearA period of accessNothing. The fee is the fee.
per seat per month / per yearA period, per named userHow many people need access
per pagePages processedDocument length and count
per documentDocuments processedCount only — length is irrelevant
per minuteMinutes of video or audioRuntime
per creditAn abstract unit the vendor definesWhatever the vendor says a credit buys
one-timeA perpetual licenceNothing, after purchase

The distinction between per page and per document is the one that catches people out. On a per-document plan, a 200-page deposition costs the same as a one-page form. On a per-page plan it costs two hundred times as much. Two vendors can quote what looks like the same price and mean wildly different things.

Allowances and overage

A metered plan usually has two numbers: a fee that buys an allowance, and a rate that applies to everything past it. A plan advertised at $15 a month with 300 included pages and $0.05 a page thereafter is cheap at 250 pages and not cheap at 3,000.

We store both rows and show both. A plan that quoted only its monthly fee would look like a flat subscription, and a plan that quoted only its overage rate would look like pure metering. Neither is true.

When a vendor publishes no allowance at all, we record no allowance — not zero, and not unlimited.

What we refuse to do

  • Divide a subscription by a volume. If a vendor charges for a month, the honest per-document figure is "included", not the fee over an invented denominator.
  • Quote an annual-prepay rate as a monthly one. Annual billing is usually cheaper per month; presenting it as the monthly price makes a vendor look cheaper than they are for anyone who pays monthly.
  • Flatten per-seat to flat. A $12 per-seat plan is $12 or $240 depending on your team.
  • Treat a trial as a free tier. "Free for 14 days" and "free forever" are different products, stored and rendered as different things.

So how do you compare them?

You supply the missing variable: your own volume. That is what the price calculator is for — it works each plan out from the vendor's published rate rather than from an assumed average, and says plainly when a plan cannot be costed for your volume at all.